Before submitting your Return Request, please be sure to review our Return Policy page first. You will receive an email response usually within 60 minutes during our normal business hours of Monday through Friday 8am-5pm Eastern time.
Instructions for Defective Claims
- Rheem Tech Line: 866-884-3481
- Ruud Tech Line: 866-884-3481
Enter the email address associated with your account. If you no longer use the email address associated with your account, please contact customer support.
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